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Shipping & Returns

Shipping

We ship via UPS from our warehouse in Mississauga, ON.  Currently, we ship to all addresses in Canada where UPS delivers.

Orders for items in stock that are placed before 3:00pm EST are shipped out on the same day.  Shipping times can vary between 1 to 5 business days depending on your location.

Free shipping is offered on all online orders greater than $300 before taxes.

 

Returns

30-DAY RETURN POLICY

ITEMS MUST BE IN NEW, UNWORN CONDITION WITH NO ALTERATION OR DECORATION

Buy Blanks requires a Return Authorization (RA) number for all returns.  Click to view the form.

A RA form must be completed and submitted to info@buyblanks.com and once authorized a RA number will be issued. 

Please allow 2-3 business days for our customer service department to review your RA form.  Buy Blanks reserves the right to refuse any unauthorized returns.

Please ensure to clearly label your RA number on the package when returned to our location: 3800A Laird Road, Unit 2, Mississauga, ON  L5L 0B2.

Please allow 10-15 business days for your account to be credited or a refund issued after receipt of the product in our warehouse.

Unwanted or Incorrectly Received Merchandise

All orders must be inspected for discrepancies upon receipt and prior to decoration as no returns will be accepted on altered or imprinted goods.  Returns will only be accepted or replacements sent within 30 days from the date of order placement provided merchandise is in new, unworn condition. 

Unwanted merchandise returns will be subject to a 20.0% restocking fee. 

All shipping and ancillary costs incurred to return unwanted merchandise are the responsibility of the customer.

Incorrectly received merchandise (wrong sizes / colours / styles) will be exchanged free of charge.

Defective Merchandise

We have a rigorous quality assurance process to ensure we produce goods of the utmost quality.  All goods are also inspected prior to shipping.  However, if merchandise is deemed defective due to fabric quality or craftsmanship, we will replace the item free of charge within 30 days from the date of order placement provided merchandise is in new, unworn condition. 

We cannot be held responsible to replace items damaged due to misuse or negligence.

Discontinued Merchandise

Discontinued items are not returnable, whether purchased as a regularly stocked item or if purchased when already discontinued.